These Terms and Conditions explain the rules for using the Northumbria Student Portal provided by Northumbria University. By logging in or using the portal, you agree to follow these terms.
1. Acceptance of Terms
By accessing the student portal, you agree to use it only for academic and university-related purposes. If you do not agree with these terms, you should stop using the system.
2. Proper Use of the Portal
Students must use the portal responsibly. You agree:
- Not to share your login details with anyone
- Not to access another student’s account
- Not to misuse university systems or data
- Not to attempt to damage or hack the portal
- To use the portal only for study and university services
3. Account Security
Your account is personal and must be kept secure. You are responsible for all activity that happens under your login. The university may require strong passwords and Multi-Factor Authentication (MFA) such as Duo to protect your account.
4. Services Provided
The portal may provide access to:
- Academic systems like Blackboard
- Email and communication tools
- Timetables, results, and attendance records
- Fees, payments, and financial information
- University news and announcements
These services may change or be updated at any time.
5. Availability of the System
The university tries to keep the portal available at all times, but:
- Maintenance or updates may cause temporary downtime
- Access may be restricted for security or technical reasons
- The university is not responsible for delays caused by system issues
6. Student Responsibilities
As a user, you must:
- Provide accurate and updated personal information
- Check your university email regularly
- Follow university IT and academic policies
- Report any suspicious activity or security issues immediately
7. Data and Privacy
Your personal data is handled according to the university Privacy Policy. It is used only for academic, administrative, and security purposes.
8. Misuse and Disciplinary Action
If a student breaks these terms, the university may:
- Suspend or restrict portal access
- Take disciplinary action according to university rules
- Report serious misuse to relevant authorities
9. Changes to Terms
The university may update these Terms and Conditions at any time. Updated versions will be published on the portal, and continued use means you accept the changes.
10. Contact Information
For help, issues, or questions, students can contact:
- Ask4Help Support Team
- IT Service Desk
- University Admissions or Student Services