This Privacy Policy explains how the Northumbria Student Portal collects, uses, and protects student information when you use the system provided by Northumbria University.
1. Information We Collect
When you use the student portal, we may collect the following information:
- Personal details such as name, student ID, email address, and contact information
- Academic information including course details, attendance, grades, and progress
- Login and security data such as usernames, passwords, and authentication logs
- System usage data like pages visited, time spent, and activity history
2. How We Use Your Information
Your information is used to:
- Provide access to student services and academic tools
- Manage enrolment, attendance, and academic records
- Communicate important university updates and announcements
- Improve system performance and user experience
- Ensure account security and prevent unauthorized access
3. Data Protection & Security
We use strong security systems, including Duo Multi-Factor Authentication, to protect your account. All student data is stored securely and only authorised university staff can access it when necessary.
4. Information Sharing
Your personal data is not sold or shared with third parties for marketing purposes. Information may only be shared:
- With authorised university departments
- When required by law or legal authorities
- To provide essential academic or technical services
5. Cookies & Tracking
The portal may use cookies and similar technologies to:
- Keep you logged in securely
- Remember user preferences
- Improve system performance and usability
You can manage cookies through your browser settings.
6. Your Rights
As a student, you have the right to:
- Access your personal data
- Request corrections to incorrect information
- Ask how your data is being used
- Request deletion where legally possible
7. Data Retention
Your information is kept only as long as necessary for academic, administrative, or legal purposes. After this period, data is securely deleted or anonymised.
8. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on the student portal, and continued use means you accept the updated policy.
9. Contact Us
If you have questions about privacy or data protection, you can contact the university support team via Ask4Help or the IT Service Desk.